Privacy Requests
See it, fix it, delete it, take the profile down, or make us stop calling. Pick one and this page writes the request for you.
Fill this in and it writes the request, then opens your own email or WhatsApp so you send it yourself. Nothing leaves this page until you press send. We answer within 45 days, it is free, and asking never costs you anything: not a process, not a price, not your place in a search.
Make a request
What you can ask for
| Request | What happens |
|---|---|
| Show me what you have | We send you what we hold about you, where it came from, who it has been shared with, and why we have it. |
| Correct something | Tell us what is wrong and what it should say. We fix it and tell you when it is done. |
| Delete it | We delete it, except what a law requires us to keep. The one thing that stays is the record of any stop request, because erasing that is what would let us contact you again by mistake. We tell you exactly what we kept. |
| Take my profile down | Your public profile comes off mithub.club. Introductions already made, and copies a company already has, are outside our control. |
| Stop contacting me | The number or address goes on MitHub's do-not-contact list. You can stop one channel, calls or texts or email, or all of them. |
| Give me a copy I can take elsewhere | We send your information in a portable format. |
| Have a person review an automated decision | A person at MitHub looks at it again and tells you what was considered. |
How it works once you send it
- We confirm we got it, usually within a few days.
- We may ask you to confirm you are who you say you are. Enough to be sure, not more: usually replying from the email or the number the information is attached to. That is protection for you, not a hurdle.
- We answer within 45 days. If a request is complicated we tell you before that runs out, and take up to 45 more.
- It is free. If someone asks the same thing over and over in bad faith we can say so, but the first request is always free.
- Nothing bad happens because you asked. We do not drop you from a process, change a price, or treat you differently because you exercised a right.
- If we say no, we say why, and we tell you how to push back.
Asking on someone else's behalf
You can, if they authorised you. Tell us in the request that you are an authorised agent, and we will ask for something showing it, plus a way to confirm directly with the person, unless you hold power of attorney.
If you are not satisfied
- Reply to us and say so. We will look at it again, with someone who was not part of the first answer.
- In Colombia, you can take it to the Superintendencia de Industria y Comercio.
- In the United States, you can take it to your state's attorney general, and where your state gives an appeal right against our decision, we will tell you how to use it.
Or just write to us
The form above is a convenience, not a requirement. A plain email, a text or a call works just as well.
MitHub LLC
Phone and text: +1 706 403 3251
Email: contacto@mithub.club
WhatsApp: +57 320 757 7561